Legal Workflow/Document Production Specialist
Permanent
Fully Remote Working
2pm – 10pm
£38,000
Large prestigious law firm are currently recruiting for an experienced Legal Workflow Coordinator / Document Production Specialist to join their in-house legal document production department on a full-time permanent basis. The role will be working the early evening shift of 2pm – 10pm on a fully remote basis from home. This new full-time permanent role is paying £38,000 per annum.
This role will be working as a hands-on Document Production Specialist, and the role will also coordinate work requests submitted to the Document Production department. This position is the initial point of direct contact for the London office, ensuring smooth intake of work. Role goals include identifying workflow, ensuring the efficient scheduling of work and handing over to colleagues where necessary and excellent technical skills to respond to queries and for troubleshooting tasks.
Core responsibilities include providing intake and assistance with job requests; answering general questions to the department and give assistance to Requestors; perform job quality control checks, coordinate proofreading by operators when necessary, collaborate with Document Specialists to troubleshoot job-related issues, and delegating work across the document production team, with some hands on document production as and when required.
Other position expectations include but are not limited to;
- Consistently deliver high quality services on time, with a focus on responsiveness, client satisfaction, effective client communication and client service orientation.
- Liaise closely with Document Production and departmental contacts to filter requests as appropriate, as well as utilising a working knowledge of current Document Production and providing quick turnaround service via email and/or an electronic submission tool as well as helping clients to appropriate solutions.
- Utilising client tools and templates in document preparation as required.
- Technical document trouble-shooting support as required within the centre or directly with centre users.
- Performing quality control measures on work produced.
- Managing and prioritising assigned projects to ensure deadlines and expectations are met.
This is a new permanent role offering an impressive perks, benefits, and annual bonus package along with a generous starting salary of £38,000 per annum, this is a fully remote working role on the early evening shift of 2pm – 10pm. The role is paying £38,000 per annum. You will need a solid legal document production career history with additional workflow experience. If you fit the criteria, then please do submit your CV to Gemma Grima-Brown today to apply.
